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We collect information about you to answer your query and, if you agree, to email you about services we offer that may be of interest to you.
We will not share your information with anyone else without your permission.
You have the right to request a copy of the information that we hold about you please email or write to us.
You have a right to -
Sometimes there may be legal reasons as why we cannot do this, in which case we will explain to you why we are not able to do so.
Or Write to : Dr. Lalitha de Silva, Ten Harley Street, London, W1G 9PF
From time to time we will update this policy.
This privacy document explains how we collect information about our clients , how the information is held , processed and shared and how the confidentiality of client information is maintained, It also explains clients rights relating to their personal information .
Here at Private Mental Health Care Ltd we take our duty to protect your personal information and confidentiality very seriously and to ensure it is held securely and only accessed by those with a need to know. We take care to meet our legal and regulatory duties as specified by GDPR (EU regulation 25.5.18)
In order to provide psychiatric services we collect information to assess your health and decide on the most appropriate care for you. The information is also used to improve the quality of care you receive.
We have a duty under the Health and Social Care Act 2012 to share information about you with other health and social care professionals directly involved in your care so that you receive the best quality care. For instance we will send your GP a summary of your diagnosis treatment, medication prescribed, test results. These agencies have a responsibility to keep your information confidential.
We may share this information with other health care professionals directly involved in you care so that we can all work together for your benefit. We will only do this when either they have a genuine need for it or we have your permission.
Certain information is shared with external care providers who provide services related to your care e.g. Pathology laboratory E.C.G. special psychological tests. These organisations are data controllers in their own right and have the same responsibilities to maintain confidentiality.
We will not disclose information about you to third parties without your permission, unless your or somebody else's health and safety are at risk, or the law requires us to pass on information.
We do not keep your records for longer than necessary usually 8 years after which the records will be destroyed securely.
Under GDPR you have the following rights:
If you want to know what personal data we have about you, you can ask us for details and request a copy if you wish. This is known as "subject access request"
All requests should be made in writing and sent to the email address or postal address given below.
You need to have proof of identity, authority to act on someone else's behalf, if this is appropriate, and give us some indication what information you are seeking.
There is a nominal charge for this, if your request is excessive for instance the request is repetitive, further fees may be charged to meet the administrative costs.
We aim to respond to your request within 28 working days of receipt of your request. If your request is complex more time may be required up to a maximum of 3 months. You will be kept informed of progress.
If you have any queries or concerns regarding any of the above please email email@example.com.